ISO 45001 does not require organisations to create excessive paperwork. The focus is on keeping the right documents and records that show how health and safety risks are managed.
Documents You Must Maintain
Your organisation should have documented information covering :-
• OH&S Management System Scope – Define what areas, locations and activities are covered by your system.
• Health & Safety Policy – State your organisation’s commitment to protecting workers and improving workplace safety.
• Hazard Identification and Risk Assessment Process – Explain how you identify hazards, assess risks and decide on appropriate controls.
• Health & Safety Objectives and Plans – Define your safety goals and how you plan to achieve them.
• Legal and Other Requirements – Identify the laws, regulations and other safety requirements that apply to your organisation.
• Key Management System Information – Keep the information needed to make sure the OH&S management system works effectively.
Records You Must Keep
You should retain evidence showing that your safety management processes are actually being implemented. This includes:-
• Training and competence records
• Records of important communications
• Evidence that planned processes were properly carried out
• Monitoring, measurement and safety performance records
• Maintenance, calibration and verification records for monitoring equipment
• Results of legal and regulatory compliance evaluations
• Internal audit plans and results
• Management review records
• Records of incidents, nonconformities and actions taken
• Records showing that corrective actions were completed and effective
Documents Most Organisations Also Need
Some documents may not be directly listed as individual requirements, but they are normally needed to demonstrate that the controls in your system are working.
These may include:
• Risk assessments for different activities and tasks
• Safe work procedures for hazardous activities
• Permit-to-work procedures, where applicable
• Contractor management procedures and records
• Emergency response plans and emergency drill records
• Incident investigation reports
• Worker consultation and participation records, including safety committee meeting minutes
• Statutory inspection and certification records for equipment
• Training records and statutory competency certificates
• Health surveillance records, where applicable
What Should the Health & Safety Policy Include?
Your OH&S policy should clearly demonstrate the organisation’s commitment to:
• Providing safe and healthy working conditions
• Preventing work-related injuries and ill health
• Meeting applicable legal and other requirements
• Eliminating hazards and reducing OH&S risks
• Continually improving the OH&S management system
• Consulting and involving workers in health and safety matters
Worker consultation and participation is particularly important. It is sometimes missing from older policies, which can become a point of concern during an audit.
Practical Tips for ISO 45001 Documentation
1. Make Risk Assessments Practical
Write risk assessments in a way that workers can actually understand and use.
A risk assessment that workers have never seen or understood will not help control workplace risks.
2. Track Legal and Statutory Records
Keep statutory documents properly organised and monitor their expiry dates.
For example:
• Pressure vessel certificates
• Lifting equipment inspection certificates
• Electrical inspection records
• Factory licences and renewals
A simple tracker showing the document, responsible person and expiry date can help prevent avoidable nonconformities.
3. Document Worker Consultation
Keep records of safety meetings, consultations and worker participation.
However, remember that documents alone are not enough.
Auditors may speak directly with workers to confirm whether they are actually involved in safety-related activities.
4. Document Emergency Drills Properly
Do not simply record that an emergency drill was successfully completed.
Document:
• What happened
• How people responded
• What worked well
• What problems were identified
• What improvements are required
A drill report with no observations may suggest that the exercise was not properly evaluated.
Common ISO 45001 Findings
Some common issues identified during audits include:
1. The health and safety policy does not mention worker consultation and participation.
2. Risk assessments rely mainly on PPE and administrative controls instead of considering stronger controls such as elimination, substitution or engineering controls.
3. The legal register lists laws and regulations but does not include the organisation’s own licences, certificates and statutory approvals.
4. Statutory inspection or certification records have expired.
5. Safety committee meetings are documented, but there is little evidence of wider worker participation.
6. Incident investigations simply blame operator error and recommend retraining as the only corrective action.
The Key Point
ISO 45001 documentation is not about creating paperwork for the sake of paperwork.
The purpose is to demonstrate that your organisation understands its workplace hazards, controls its risks, meets legal requirements, involves workers and continually improves its health and safety performance.