Practice area

Quality Management consultancy

The baseline management system behind tenders, vendor registrations and buyer audits.

Standards in quality management

Need a fast steer on quality management before your next meeting?

What quality management is worth to you

Less waste, better margin

Rework, scrap and warranty claims fall once processes are controlled rather than improvised.

Doors that stay open

Most tender and vendor registration forms will not accept a bid without it.

Customers who stay

Consistent output is what turns a first order into a standing account.

Fewer customer audits

One recognised certificate replaces the repeat inspections buyers would otherwise run.

Why expert advice is worth having

1

Self assessment is generous

Everyone marks their own quality management homework kindly. An outside gap analysis tells you the uncomfortable part while it is still cheap to fix rather than three weeks before the audit.

2

Someone has to own the detail

quality management generates a large amount of small, unglamorous work. Left to whoever has a spare afternoon it drifts for months. Given an owner with a plan it takes weeks.

3

Your team already has a day job

Running quality management in house means taking your most capable people off revenue work for months. For most organisations that hidden cost is larger than the fee for doing it properly.

4

Integration saves real money

If quality management sits alongside other standards you hold, running them as one system means one document set and one audit rather than paying for the same work several times over.

Insights, news and know-how

Four kinds of writing, each in its own column.

All articles →

Blogs22

Working notes from the consultants.

News

What has changed, and when it bites.

Nothing here yet. Anything published as news appears in this column.

Articles

Longer pieces on one subject.

Nothing here yet. Anything published as articles appears in this column.

Knowledge base

How things are actually done.

Nothing here yet. Anything published as knowledge base appears in this column.

Talk to us about quality management

Tell us who is asking and by when, and we will map the shortest compliant route.